If something is not done to your expectations, please let us know(Within 24 hour window). We’ll send a team out to make it right (within a 7-day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.
All of our folks are interviewed and pass a nationwide detailed background check. We believe our team is our greatest asset, and therefore have very high standards. Only about 10% of the people that apply end up working as a Clean It Elite certified cleaner.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
With a strong dedication to excellence, we specialize in delivering top-notch services that leave your windows sparkling and your solar panels optimized for maximum efficiency. Our experienced team of professionals combines industry expertise with advanced techniques to ensure a thorough and meticulous cleaning process. Whether you’re a homeowner or a business owner, we are here to enhance the beauty of your property, harness the power of natural light, and maximize the energy output of your solar panels.
Our Standard Cleaning is perfect for recurring services on a home that has been professionally cleaned within the last 45 days and is in average condition for a well-maintained home.
Living Areas & Bedrooms
Bathrooms
Kitchen
First-time clients who haven’t had their home cleaned professionally within the the last 30-45 days will need to opt for he Deep Clean option in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly services moving forward!
Living Areas & Bedrooms
Bathrooms
Kitchen
Our Move In/Move Out option delivers a thorough cleaning to prepare the home for you or the new family moving in! Please ensure that the home is empty prior to our service and that there are no other people (movers, tradespeople etc.) working in the space. And we will need electricity and water!
All Rooms
Clean and Wipe all interior windows
Wipe down window sills
Vents dusted and wiped down
Blinds dusted & wiped down (note: we do not wipe down thin metal or plastic blinds due to danger of bending/breaking)
Wipe down baseboards, door facings, door frames, spot-clean walls (some marks/stains may need to be painted over)
Living Areas & Bedrooms
Vacuum/Sweep/Mop
Remove cobwebs
Dust all surfaces
Clean ceiling fans and light fixtures
Switch plates cleaned
Doorknobs cleaned and disinfected
General Tidiness(the condition or quality of having everything ordered and arranged in the right place)
Bathrooms
Counter tops, sinks, showers, bathtubs, fixtures cleaned and disinfected
Toilets cleaned and disinfected
Floors cleaned and disinfected
Mirrors cleaned
Clean ceiling fans and light fixtures
Cabinets and drawers cleaned inside and out
Remove cobwebs
Switch plates cleaned
Doorknobs cleaned and disinfected
General Tidiness(the condition or quality of having everything ordered and arranged in the right place)
Kitchen
Sweep/Mop
Thorough dusting
Remove cobwebs
Clean ceiling fans and light fixtures
Sinks, fixtures, counters cleaned and disinfected
Appliances cleaned inside and out
Cabinets and drawers cleaned inside and out
Exterior of range hood cleaned
Stove top, burners, drip pans, and knobs cleaned
Stainless steel polished
Switch plates wiped down
Doorknobs cleaned and disinfected
General Tidiness(the condition or quality of having everything ordered and arranged in the right place)
Cleanliness is a crucial factor that can make or break your Airbnb business because guests always comment on the space’s cleanliness in their Airbnb reviews. We will do the following for your Airbnbs:
Inspect your property and remove left-behind items
Absolutely, tips are not required but are always appreciated, it will make your cleaning professionals’ day! You can tip in cash directly, or let us know how much you would like to tip and we can add it to the total that is charged after your service has been completed.
Our customer service team is available to serve you 8:00 am – 5:00 pm, Monday – Friday 9am-2pm Saturdays. You can book your services 24 hours a day on our booking page here
Our cleaners do their absolute best to provide exceptional service, but there are certain things that we cannot offer/guarantee. Liability, safety, and the highest quality are considered at all times. If you are unsure about your cleaning or an item below, please call us to discuss!
That said, the following are services that we do not provide:
We love animals, but we request you secure pets if you suspect they may make things difficult for our cleaners :).We want our cleaners to be comfortable and focused.
Just select the number of rooms and bathrooms that need service and our booking system will adjust price. Leave specifics on what areas(bedroom/bathroom) need to be excluded in the notes section on the booking page.
You can do as much or as little preparation for your service. However, your cleaning professionals reserve the right to reassess the scope of the job if they feel there is more work than what was agreed upon in the original order. (Ex. You ordered “Standard Clean” and didn’t include “Deep Clean” upgrade though it was deemed necessary. Or your house is bigger than the info you gave.) This usually isn’t an issue, but if anything changes with your booking, please let us know within 48 hours of the scheduled service. We want to make sure that your cleaners are properly prepared, adequately compensated for their effort, and that you are completely happy with your cleaning!
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.
We provide services for all of San Antonio and surrounding areas.
You bet! If there are any special instructions or requests that within reason and are not on our service not provided list, we are happy to do it! Please let us know in the notes section when booking.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.